Shipping policy

Shipping

How long will it take?

Every GO2X item is made to order, so there are two stages:

Production: 2–5 business days. Your item is printed, checked and packed after you order.

Delivery, once shipped:

United States — 3–5 business days
Canada — 5–10 business days
UK & Europe — 6–12 business days
Rest of world — 10–20 business days

For US orders, expect roughly 5–10 business days door to door. These are estimates rather than guarantees — carrier delays happen, and busy periods run longer. Business days don't include weekends or holidays.

Shipping costs

United States

Standard — $8.00
Express — $15.00

Drinkware and hats ship separately. Mugs, tumblers, water bottles, snapbacks and bucket hats are made at different facilities and carry their own flat rates, from $4.49 to $10.49 in the US. If your order mixes apparel with drinkware or hats, you may see more than one shipping charge. Exact costs always appear at checkout before you pay.

International

We ship to Canada, the UK, most of Europe, Australia, New Zealand, Japan and a number of other countries. Rates are calculated live at checkout based on your address and what's in your cart.

International customers are responsible for any customs duties, import taxes or handling fees charged by their own country. These aren't included in your order total, and we have no way to predict or refund them. Packages left unclaimed at customs are returned to our facility — see our Refund Policy for what happens then.

Tracking

You'll get a confirmation email with tracking as soon as your order ships. You won't hear from us during production, so a quiet few days after ordering is completely normal and doesn't mean anything is wrong.

Wrong address

Please check your address carefully at checkout. If you spot a mistake, email go2xlax@gmail.com immediately — we can usually correct it before production starts.

Once a package has shipped to an address you provided, we can't reroute or recover it. If it comes back to us as undeliverable we'll contact you, and reshipping would be at your cost.

Something gone wrong?

See our Refund Policy for damaged, defective, lost or misprinted orders. Short version: email us within 30 days of delivery with a photo, and we'll replace it or refund you at no cost to you.